To facilitate the transition, the Division of Medicaid and Long-Term Care (MLTC) will be hosting conference calls with providers and member advocates. The purpose of the calls is to answer general questions and receive feedback from stakeholders on potential implementation issues. Specific claim or benefit questions should be addressed directly to the health plans. All of the Rapid Response calls will be open calls, so individual member details cannot be discussed. These calls have been scheduled for the first two weeks of January. See the Provider Bulletin
for more information.
Nebraska Total Care Help Desk 1-888-321-2351
UnitedHealthcare Help Desk 1-877-231-0131
WellCare Health Help Desk 1-855-599-3811
Beginning January 1, 2017, all dispensed controlled substances were required to be submitted on a daily basis to the Prescription Drug Monitoring Program (PDMP). For assistance, contact PDMP Program Director, Kevin Borcher, PharmD, at email@example.com
or (402) 290-2635.